Terms of Service

Last updated: 12 April 2026

1. Who we are

AustracCheck is operated by Jordan Fleming (ABN 30 842 969 692), trading as AustracCheck, at 5 Yowie Ave, Caringbah NSW 2229, Australia. In these Terms, “we”, “us” and “our” refer to AustracCheck.

2. What we provide

AustracCheck provides a compliance documentation and workflow platform designed to help Australian real estate agencies meet AUSTRAC Tranche 2 AML/CTF obligations. Our platform generates customised compliance documents (risk assessment, AML/CTF program, CDD procedures, staff training, enrolment guidance) based on information you provide.

Important: AustracCheck provides a compliance framework and documentation tool. We are not a law firm and we do not provide legal advice. You should obtain independent legal advice tailored to your specific circumstances before relying on any document generated by our platform.

3. Fixed-price packages

Our compliance setup packages are offered at fixed prices. Fees are payable in full before documents are generated and delivered. Refunds are available within 7 days of purchase if documents have not yet been delivered.

4. Your responsibilities

• Provide accurate, complete and current information about your agency.
• Review all generated documents and have them independently assessed before implementation.
• Ensure your staff are trained and your procedures are followed.
• Maintain your own AUSTRAC enrolment and reporting obligations.
• Keep login credentials secure and notify us of any unauthorised access.

5. Intellectual property

We retain ownership of the AustracCheck platform, templates, and underlying technology. You receive a perpetual, non-exclusive, non-transferable licence to use the generated compliance documents for your agency's internal compliance purposes.

6. Limitation of liability

To the maximum extent permitted by law, AustracCheck's total liability to you for any claim arising out of or in connection with these Terms is limited to the fees you have paid to us in the 12 months preceding the claim. We are not liable for indirect, consequential, or special damages, including loss of profit, loss of data, or penalties imposed by AUSTRAC or any other regulator.

Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law that cannot lawfully be excluded.

7. Privacy

Your use of the platform is also governed by our Privacy Policy.

8. Changes

We may update these Terms from time to time. Material changes will be notified to you by email at least 14 days before they take effect. Continued use after that date constitutes acceptance of the updated Terms.

9. Governing law

These Terms are governed by the laws of New South Wales, Australia. Any dispute will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Contact

Questions about these Terms? Email support@austraccheck.com or write to us at AustracCheck, 5 Yowie Ave, Caringbah NSW 2229.